Corporate FAQ2020-09-14T01:38:33+08:00
HOW LONG FOR DELIVERY?2021-03-22T17:18:28+08:00

Please check the below information:

  • Japan, Korea, Hongkong, Taiwan. 1-3 days.
  • Southeast Asia (Singapore, Philippines, Indonesia, Vietnam, Cambodia, Thailand, Malaysia). 7-10 days.
  • South Asia (Myanmar, India, Pakistan, Sri Lanka, Bangladesh). 13-18 days.
  • Australia, New Zealand. 17-22 days.
  • Middle East (UAE, Iran, Iraq, Kuwait, Saudi Arabia, Qatar, Oman). 15-25 days.
  • Mediterranean North Africa (Israel, Lebanon, Syria, Turkey, Russia, Ukraine, Romania, Bulgaria, Greece, Albania, Croatia, Slovenia, Italy, France, Spain, Portugal, Egypt, Libya, Algeria, Tunisia, Morocco). 20-30 days.
  • European line (United Kingdom, France, Ireland, Belgium, Netherlands, Germany, Denmark, Norway, Sweden, Poland, Lithuania, Latvia, Estonia, Finland, Russia). 30-40 days.
  • East Africa (Sudan, Kenya, Tanzania, Mozambique, South Africa). 25 days.
  • West Africa (Namibia, Angola, Gabon, Cameroon, Nigeria, Republic of Benin, Togo, Ghana, Côte d’Ivoire, Liberia, Sierra Leone, Guinea, Senegal). 35-45 days.
  • North America West (Long Beach, Los Angeles, Oakland, Vancouver). 12-14 days.
  • North America East (New York, Miami, Houston, Montreal, Toronto). 22-35 days.
  • Middle America (Mexico, Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama). 20-30 days.
  • South America West & East (Colombia, Ecuador, Peru, Chile, Venezuela, Brazil, Uruguay, Argentina). 30-35 days

Above are the shipping lead time from Shanghai seaport, from shanghai seaport from another seaport. If you choose to use DDP terms, the actual delivery time may be longer than that. For more details please contact with our service, we can use multimodal transport to meet your shipping request.

DOES YOUR PRICE STABLE?2021-03-22T16:53:52+08:00

Except for some unexpected market reasons, we can keep our prices for years. You can send us the last invoice record and re-order with the same pricing.

DO YOU HAVE ANY CERTIFICATIONS?2021-03-22T16:51:54+08:00

Yes, our factory has approved FSC certification, ISO verified, as well as some other audits. Our cardboard boxes are eco-friendly.

WHERE ARE YOU LOCATED?2019-10-16T09:06:16+08:00

We are a China-based company, located in Shanghai of China, which has a branch in Hubei Province, and Zhejiang Province.

WHAT IS MOCKUP SERVICE?2019-10-16T09:04:12+08:00

The packaging mockup, or product mock-up, is a digital proofing, which can be checked before the computer for colors, items appearance, and it’s entire quality.

We offer a free mockup service for mockups when you have an order contract with us. If you just use it as a single request, we will charge you at a good price.

Check more about our service at MOCKUP PAGE.

WHY THE FOB PRICE IS SO HIGH TO A SMALL ORDER?2019-10-16T08:52:01+08:00

There are two fixed fees that will be charged from you no matter the quantity is big or small. They are the Customs fees and factory fees.

CAN I DO A RUSH ORDER & FASTER DELIVERY?2019-10-16T08:51:18+08:00

Yes, we have a 4 days production time service and 6 days delivery time service, it costs.

HOW MANY COLORS CAN BE PRINTED ON MY BOXES & BAGS?2019-10-16T08:48:35+08:00

Actually there are no limits for the colors, you can print as many as 20 colors ( CMYK + Pantone colors), just let us know in advance and we will send you a small layout in advance.

HOW CAN I GET S A SUITABLE SIZE FOR THE PAPER PACKAGING?2021-05-06T22:00:37+08:00

Just measure the length, width and height of the products, tell us, then we can give you guidance. also please click the design guidance page for more support.

HOW ABOUT SAMPLE COSTS?2021-05-06T22:01:25+08:00

Stock samples are free, no matter it’s a box or paper material. Customized samples are charged, and it depends on the box type and printing finish.

COULD YOU CALCULATE THE DDU PRICE (PRICE WITH DELIVERY COST) FOR MY ORDER?2019-10-16T08:46:04+08:00

Yes, please let us know your destination or nearest seaport/airport in advance.

CAN I ASK FOR A SAMPLE BEFORE ORDER?2019-10-16T08:45:02+08:00

Yes, we can offer you with a printed or plain sample for testing before order.

Sample time for printing is 3-7 days, and blank sample in a day, just check as following video of our amazing sample machine.

HOW WILL YOU PACK MY PRODUCTS?2019-10-16T08:41:52+08:00

We always pack them with Kraft paper + packing bundle for corrugated boxes, and master carton for rigid gift boxes and printed paper products. if you have customized packing requirements, let us know in advance, we should meet with your demand.

HOW LONG TIME FOR MY ORDER PRODUCTION?2019-10-16T08:40:32+08:00

It always is 10 days Max for order quantity less than 50,000 pieces. if more quantity or the box needs too much man-made process, need to negotiate.

DO YOU HAVE A MINIMUM ORDER QUANTITY?2019-10-16T08:31:08+08:00

For some products, we do have set a MOQ of 500 units, but for most products we don?t have a MOQ, please advise our sales in advance.

Carton Sample Produce
Digital Printed Box

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